Returns & Exchanges

At Grimfrost Intl, we want you to be completely satisfied with your legendary gear. If your items do not meet your expectations, we offer a 30-day window for returns and exchanges on all unworn fashion and accessories.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

  • 2.
    Package Your Gear

    Ensure the items are in their original, unworn condition with all tags attached and securely pack them to prevent damage during transit.

  • 3.
    Ship the Items

    Print your prepaid shipping label from the portal, affix it to your package, and drop it off at the nearest authorized carrier location.

  • 4.
    Receive Refund or Exchange

    Once our warehouse inspects the returned items, we will process your refund to the original payment method or ship out your new exchange within 5-7 business days.