Returns & Exchanges
At Grimfrost Intl, we want you to be completely satisfied with your legendary gear. If your items do not meet your expectations, we offer a 30-day window for returns and exchanges on all unworn fashion and accessories.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Gear
Ensure the items are in their original, unworn condition with all tags attached and securely pack them to prevent damage during transit.
- 3.Ship the Items
Print your prepaid shipping label from the portal, affix it to your package, and drop it off at the nearest authorized carrier location.
- 4.Receive Refund or Exchange
Once our warehouse inspects the returned items, we will process your refund to the original payment method or ship out your new exchange within 5-7 business days.
